Health Benefits Support

Get help with questions about coverage, benefits eligibility and more.
Customer service is available Monday-Friday, 8 a.m. to 6 p.m.

1-877-606-6705

In-language support available.

Live Chat Support
Log in to your Health Benefits Account for chat support.

SEIU775BG-caregiver@magnacare.com
Email anytime and get a response within 2 business days.

Health Benefits FAQ
Visit the FAQ for common questions. If you still need help, contact us.

Health Benefits Online Account Help

Learn how to create a login to check eligibility or enroll in healthcare coverage. If you need additional help contact Customer Service at 1-877-606-6705 to be connected to a representative in your language.

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Common Healthcare Coverage Terms

Learn the definitions of common insurance terms and definitions to better understand your insurance plan.

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Healthcare Coverage Eligibility

Learn about how to qualify for healthcare coverage for you or your kids and how the hours you work effect your coverage. 

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Submit a Healthcare Coverage Appeal

Learn how to file an appeal if your health coverage eligibility or enrollment was denied.

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Frequently Asked Questions

Healthcare Coverage

Learn about eligibility requirements, when and how to apply, when coverage begins, how to maintain coverage and more.

Healthcare Coverage FAQ

Coverage for Kids

Learn about eligibility requirements, what is needed to complete an application (dependent verification) and more.

Coverage for Kids FAQ

Caregiver Kicks

Learn about eligibility requirements and how to order shoes, plus find answers to questions about shipping and more.   

Caregiver Kicks FAQ

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Member Resource Center (MRC) will be closed from December 24 – January 1.

If you have questions about enrolling or completing your training, contact the MRC before they are closed. The MRC will reopen on January 2. 

Note: Contact your employer for questions about your training requirement, pay or deadline.

Get help online:

Caregiver Learning Center System Access 

The Caregiver Learning Center cannot be accessed at caregiverlearning.org. Please use seiu775bg.docebosaas.com to access your training.

Thank you for your time and valuable insight!

Make the most of your learning benefits. Read about this year’s Continuing Education new online courses or explore your learning support options.

Caregiver Learning Center System Maintenance

June 6 (Thursday) – June 10 (Monday)

You can log in, enroll and take your training in the Caregiver Learning Center during this time. 

If you complete training during the System Maintenance, it will be sent to your employer after June 10. 

Please contact your employer if you have questions about your training requirement, deadline or payment.