Ways to use your healthcare coverage

With the amazing, low-cost health, dental, and vision care provided, getting the most from all of the benefits available to you is easy. 

Create your account to get started.

An online account makes it easy to find a primary care provider or doctor, manage costs, see test results or try new health programs.Once you are enrolled in healthcare coverage, your provider will send you a Member ID card by mail. With your Member ID card, you can make a secure account and manage your health online.

For information on creating an account select your health plan below.

Schedule a free primary care appointment.

The best place to start with your health plan is by seeing a doctor (also called a Primary Care Physician, or PCP) for a check-up and health screening. They can prescribe medications, address minor illnesses, help you manage chronic conditions, and connect you with specialists if needed.

For information on how to find a doctor and schedule an appointment, select your health plan below.

You can create an online account and find a doctor by visiting the KPWA website. Once you are logged in, visit the Provider Directory to select an in-network doctor.

If you need help setting up an online account, call KPWA Member Services at 1-888-901-4636. Support is provided in many languages.

Once you have selected a doctor, you can schedule an appointment through your online KPWA account or call your doctor’s office directly.

You can create an online account and find a doctor by visiting the KPNW website. Once you are logged in, visit the Provider Directory to select a doctor in your network.

If you need help setting up an online account, call KPNW Member Services at 1-800-813-2000.

Once you have chosen a doctor, you can schedule an appointment through your online KPNW account or call your doctor’s office directly.

To find a doctor, create an account or sign in. Once you are signed in, go to “Find Care” to search for providers, clinics and hospitals near you and more. You can also call 1-888-982-3862 to find a doctor.

If you need help setting up an online account, call Aetna Member Services at 1-855-736-9469.

Once you have selected a doctor, you can schedule an appointment online or call your doctor’s office directly.

Schedule a dental check up and cleaning.

Keeping your smile healthy is important for your overall well-being. Your dental plan is included is in your health benefits and covers cleanings, X-Rays, sealants, and fluoride treatments at no extra cost.

Find an in-network dentist near you.

  • Visit DeltaDentalWA.com.
  • Click on “Online Tools” and use the “Find a Dentist” tool.
  • Select ‘Delta Dental PPO’ to filter your search results.

Create a MySmile® account.
MySmile® gives you secure, 24/7 access to your ID card, out-of-pocket cost estimates and more! Visit DeltaDentalWA.com to create your free account.

Get your questions answered.
For questions specific to your plan, contact Delta Dental at 800-554-1907.

Review your Delta Dental plan summary to get detailed information about your plan, and what is included.

Find the best dentist for you
You can easily find a dentist near you, and read unfiltered patient reviews at WillametteDental.com.

Schedule an appointment at a time that works for you. 
When you are ready to schedule, call the Willamette Dental Group Appointment Center at 855-433-6825.

Review your Willamette Dental Group plan summary to get detailed information about your plan, and what is included.

Use your emotional health benefits.

Your emotional health is an important part of your overall health. If you are feeling stressed, anxious or if life’s challenges are becoming difficult to manage, your emotional health benefits can help. You have many great options available through your healthcare coverage, including in-person and virtual counseling, medication management and online resources. Review your plan summary for details.

For information on how to get started, select your health plan below.

With your Kaiser Permanente coverage, you get:

  • Emotional Health and Self-Care Apps: Get access to Calm for better sleep and meditation, and MyStrength for personalized emotional health support. 
  • Wellness Coaching: Partner with a wellness coach who can help you reduce stress, set health goals and see results.
  • Phone Support Help is a phone call away, whether you’re seeking immediate assistance, specialty mental health care or addiction recovery. 

Learn more about your Kaiser Permanente benefits

With your Kaiser Permanente coverage, you get:

  • Emotional Health and Self-Care Apps: Get access to Calm for better sleep and meditation, and MyStrength for personalized emotional health support. 
  • Wellness Coaching: Partner with a wellness coach who can help you reduce stress, set health goals and see results.
  • Phone Support Help is a phone call away, whether you’re seeking immediate assistance, specialty mental health care or addiction recovery. 

Learn more about your Kaiser Permanente benefits

With your Aetna coverage, you get:

  • Alma: Get in-person or virtual counseling from trained therapists. With Alma, you can quickly find a provider that matches your needs, identity and language. 
  • Headway: Find a provider who can give support on topics from anxiety to family challenges to lack of motivation, as well as language and identity preferences
  • AbleTo: Get support and wellness coaching with a personalized 8-week program led by your care team to reduce depression, stress and anxiety.

Learn more about your Aetna benefits.

Use your benefits to manage chronic conditions.

Chronic conditions like diabetes, chronic pain, or hypertension can be effectively treated through a healthy lifestyle, preventive care and ongoing management. In addition to primary care visits for general care and specialist referrals, your plan also offers wellness coaching, smartphone apps, plus programs and guidance from a personalized care team to help you manage your condition.

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Caregiver Learning Center System Maintenance

June 6 (Thursday) – June 10 (Monday)

You can log in, enroll and take your training in the Caregiver Learning Center during this time. 

If you complete training during the System Maintenance, it will be sent to your employer after June 10. 

Please contact your employer if you have questions about your training requirement, deadline or payment.