Prepare for Training

Know your training requirements & deadlines.

Contact your employer to confirm your provider type, training requirements, deadlines and how to enroll in training. You can see a list of training requirements by provider type below.

Check email for training updates.

You will receive important information, like your Caregiver Learning Center username, at the email address provided when you were hired.

Log in to the Caregiver Learning Center.

Most caregivers enroll in and complete their training here. Visit the user guide to learn about the Caregiver Learning Center and how to get started.

Take advantage of your learning resources.

The Member Resource Center is available to help you with questions about training and language support. See all your options for learning support.

Training Requirements

Contact your employer to confirm your training requirements, deadlines and how to enroll in training.

If you work for multiple employers, roles or clients, your training requirements may differ. If you fall into more than one category, you must meet the highest training and certification requirements.

Provider Type
Orientation & Safety
Basic Training
Required
Continuing Education
Optional
Continuing Education
Complete prior to providing care.
Complete by deadline.
12 hours required annually.
Optional online training.
Standard Home Care Aide (HCA)

Caregivers who take care of clients, part- or full-time.
See the steps to become HCA

Basic Training 70
Adult Child Provider

Caregivers who care for a parent when related by marriage or domestic partnership.

Basic Training 30
Family Provider

Caregivers caring only for a child, sibling, aunt, uncle, niece, nephew, cousin, grandchild or grandparent, including relations by marriage or domestic partnership.

Basic Training 30
Limited Service Provider

Caregivers who work fewer than 20 hours a month.

Basic Training 30
Veteran Affairs (VA) Spouse or Domestic Partner

Caregivers who service a spouse/partner through the VA homecare program.

Basic Training 30
New Provider Type

Coming Soon

TBD
Respite Provider

Caregivers who take care of another caregiver’s clients or family members for a short period of time (less than 300 hours per year).

Basic Training 9
Parent Individual Provider (DDA)

Parents who take care of their child with a developmental disability.

Basic Training 7
Providers with a NAC, OSPI, initial NAC, initial OSPI, or who are an active LPN, RN or ARNP
NAC: Nursing Assistant-Certified, OSPI: Special Education Endorsement
You are exempt from Orientation and Safety and Basic Training. For more information on other required or optional training, please contact your employer.

Get Started in the Caregiver Learning Center

  • View your current training requirements.
  • Enroll in your required training.
  • Explore available Continuing Education courses.
  • Complete online courses in multiple languages.

Caregivers Benefits

Once you complete training and start your caregiving career, you may have access to valuable benefits like affordable healthcare coverage, an employer-funded retirement plan, free slip-resistant shoes and more. Visit the website or use your Welcome Guide to learn about your benefits and how to get started.

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Member Resource Center (MRC) will be closed from December 24 – January 1.

If you have questions about enrolling or completing your training, contact the MRC before they are closed. The MRC will reopen on January 2. 

Note: Contact your employer for questions about your training requirement, pay or deadline.

Get help online:

Caregiver Learning Center System Access 

The Caregiver Learning Center cannot be accessed at caregiverlearning.org. Please use seiu775bg.docebosaas.com to access your training.

Thank you for your time and valuable insight!

Make the most of your learning benefits. Read about this year’s Continuing Education new online courses or explore your learning support options.

Caregiver Learning Center System Maintenance

June 6 (Thursday) – June 10 (Monday)

You can log in, enroll and take your training in the Caregiver Learning Center during this time. 

If you complete training during the System Maintenance, it will be sent to your employer after June 10. 

Please contact your employer if you have questions about your training requirement, deadline or payment.