Continuing Education
Course Catalog
| Course | Format | Language | Credit Hours | Description |
| Abuse Prevention | Online | English | 2.5 | This module offers one of the only dedicated abuse prevention and safeguarding trainings that is truly specialized to the needs of the people we support. This is not a generic human services or health and social care training. Expect passion, values, first-hand examples, and stories to underline the importance of keeping people safe. This module teaches support staff how to recognize and report abuse. It underlines a zero-tolerance approach to abuse, and clearly explains the role and responsibilities of the support staff person. We also offer a dedicated review detailing how the support professional can help the people they support to be their own frontline of defense against abuse. |
| Accident Prevention | Online | English | 1 | This course explains common risk factors for falls, burns, and poison and shows prevention practices that will help minimize the risk of accidents to you and the client. |
| Active Support | Online | English | 2 | Active support is an approach that was developed to help combat the lack of engagement in meaningful activities and relationships experienced by people who receive support. Active support is about doing with, not for or to. Every moment has potential! |
| ADL Support for Clients With IDDs | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 1 | Learn about challenges related to activities of daily living (ADLs) and instrumental activities of daily living (IADLs) with clients who have intellectual or developmental disabilities (IDDs). You will also learn how to support clients with IDDs and promote independence when performing ADLs and IADLs. |
| Alcohol Misuse | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | Learn about the negative effects, as well as how to report signs, of alcohol misuse. Understand how to safeguard yourself if a client misuses alcohol and what resources are available to help them. This course will also describe best practices to support a client with the effects of intoxication, challenges related to long-term alcohol misuse, and problems with mixing alcohol with medications. |
| Assertive Communication | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 3 | Learn about assertive and nonassertive communication styles and how assertive communication helps on the job. You will also learn to use nonverbal and verbal assertive communication techniques to protect against unwanted behaviors. |
| Autism | Online | English | 2 | This module combines a straightforward introduction to autism with a broad range of practical strategies and approaches. The short films within the module balance the personal perspectives of people who have autism with the opinions and experiences of a number of leading professionals. |
| Autism and Sensory Processing | Online | English | 1.5 | Understanding and gaining insight into your processing system takes time and effort. Understanding someone else’s requires really careful observation, imagination, and empathy. In this module you will learn how your processing works and in turn we will teach you how to better understand and assist the processing realities of the people you support. |
| Boundaries | Online | English | 2 | Forget everything you think you know about boundaries. Dave Hingsburger’s insightful words and thought-provoking stories will open your mind. Both you and the people you support need to know about boundaries. But as this module explains, for the people you support boundaries are the most important social skill. |
| Breaking Bad News | Online | English | 2 | Nobody likes to break bad news. We worry about how to do it, how someone will respond, and how we will cope with their response. It may seem easiest not to break the news, or to get someone else to do it. Many people even try to pretend that the bad news event hasn’t happened. This module will guide and support you in the process of helping someone to understand bad news. |
| Building Friendships and Community | Online | English | 3 | In this module, leading expert Kay Mills frames her personal experiences with stories of people she has worked with to comprehensively explain how we can help people to build friendships and community. Kay begins by defining both friendships and community and then goes on to explain their value. Finally, she offers a full range of strategies that workers can use to not only build but also maintain friendships and community. |
| Cardiovascular Health | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 3 | Learn about the function of the cardiovascular system, common cardiovascular conditions, how to help clients address risks and maintain heart health, and ways to support the client during a cardiovascular emergency. |
| Caring for a Client Who Communicates Nonverbally | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 3 | Learn how to provide care for clients who communicate nonverbally. You will learn: reasons a client may communicate nonverbally, best practices for forming relationships with clients, some of the resources available to help a client communicate their needs, how to recognize challenges unique to people who communicate nonverbally for various reasons, how to address those challenges, and how to support and calm clients when challenges lead to agitation. |
| Caring for a Client With a Terminal Illness | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 3 | Learn how to support the physical and emotional needs of a client with a terminal illness. You will learn how to support a client who is in end-of-life care, strategies for dealing with grief, and supporting others who are grieving. You will learn about the medical, legal, and financial planning issues that a client with a terminal illness may experience. |
| Caring for a Client With Obesity | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | Learn about the care needs of clients with obesity, how to support a client who is following treatment guidelines, how to provide bias-free care, and how to assist with skin care and personal hygiene, as well as repositioning, transferring, and mobility. |
| Caring for Clients with Autism | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 4 | This course provides information on assisting a client with autism. You will learn how to report changes from baseline, how to use appropriate strategies to communicate, and how to use appropriate measures to support a client with autism. |
| Caring for Clients With Bipolar Disorder | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 2 | Learn how to report signs and symptoms of bipolar disorder, how to report changes from baseline, and how to use appropriate measures to support a client with bipolar disorder. You will also learn about the appropriate measures to help aid in suicide prevention and will be provided bipolar disorder support resources. |
| Challenging Behavior | Online | English | 4 | The causes of challenging behavior and the needs of people with challenging behavior are often misunderstood. Our insightful and empowering short films, supported by a range of interactive graphics, help clarify many of the most common misunderstandings. Using a person-centered approach, we offer a number of practical approaches and strategies to help people better understand, prevent, and support challenging behavior. |
| Children With Autism | Online | English | 2 | In this course, you will learn about the care needs of children with autism spectrum disorder (ASD). You will learn how to use safe and effective practices when caring for children with ASD. You will also learn how to respond to challenging behaviors when caring for a child with ASD. |
| Chronic Kidney Disease | In-person or Online | Amharic, Arabic, Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 3 | In this course, you will learn about how to help clients with chronic kidney disease. You will also learn how to collaborate with the client to prevent chronic kidney disease. Furthermore, you will learn about common symptoms and complications of chronic kidney disease. In addition, you will learn how to support a client with chronic kidney disease with their treatments and nutrition plans. |
| Climate Change: Extreme Heat | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 1 | Learn how extreme heat caused by climate change affects clients, how to help clients prepare for extreme heat, and how to support clients during extreme heat events. |
| Climate Change: Extreme Precipitation | Online | Arabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese | 2 | In this course, you will learn about the short- and long-term effects of extreme precipitation. You will also learn how to prepare for extreme precipitation events. You will learn how to take steps to prevent water damage. In addition, you will learn how to help a client during emergencies caused by extreme precipitation events. |
| Communicating With Clients Who Have Dementia | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | Learn the importance of communicating effectively and respectfully with clients who have dementia and how to use verbal and nonverbal communication strategies. |
| Control and Prevent Insect Infestations | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | This course provides information on how to collaborate with a client to control and prevent insect infestations. You will learn how to recognize an insect infestation and how to collaborate with a client to implement control and prevention methods. |
| COVID-19 and Caregiver Self-Care | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | Review the importance of self-care during the COVID-19 pandemic, including managing the short-term and long-term challenges for caregivers. You will also review activities and techniques to relieve stress and to incorporate self-care into your everyday life. |
| Crisis Prevention Basics: Understanding Behavior and Supporting Safely | Online | English | 3.5 | This course teaches caregivers how to respond calmly and safely during moments of crisis. Participants will learn how people react to stress, how to understand challenging behavior, and how to create support plans that meet individual needs. The training also covers building positive relationships, promoting well-being, and using simple strategies for de-escalation and redirection. |
| Cultural Humility | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | This course provides information on cultural humility and diversity. Learn about the facets of cultural humility, how to communicate with clients to support their cultural values, what implicit and explicit biases are, and ways to recognize and modify your own bias. |
| Dementia Explained | Online | English | 1 | The good news is that people with intellectual disabilities are living longer, but this also means that they are developing all the conditions of older age. It is therefore very important to understand what dementia is, how it affects people with intellectual disabilities, and the support that people need. |
| Dementia Strategies | Online | English | 1.5 | Dementia causes people to lose skills and abilities they once had. What people are not losing, however, are their feelings and emotions. So, let’s think about how we can make this part of people’s life enjoyable and stress free. This module is packed full of easy to use and practical strategies that will help you to be able to better support people with dementia. |
| Difficult Families | Online | English | 2 | This module is a celebration of families and what we can learn from them. The moving and thoughtful words of the families who made this module will help you to learn from the experience and understand the perspectives of the families that you work with. |
| Diversity | Online | English | 2 | To recognize that every person is unique and to respect each person’s differences and define diversity and the mission of this module. Co-written by Charles Archer, Karyn Harvey, Roger Ramsukh and Dave Hingsburger this module features four very different perspectives on diversity. These perspectives will in turn explore how you can allow people to define who they are, how they lead their lives, what they need to be safe, and how your support can lead them to reach their potential in all that they do. |
| Diversity, Sexuality, and Gender | Online | English | 0.5 | This module utilizes two stories to emphasize the importance of supporting people with respect and dignity, regardless of your own personal opinions and beliefs about their sexuality and/or gender identity. |
| Down Syndrome | Online | English | 1.5 | What is Down syndrome and what causes it? How are people with Down syndrome like you and how are they different? Why do people with Down syndrome have some very specific health needs and what are they? What are the myths and stereotypes about Down syndrome? How can you best support someone with Down syndrome to live a happy and healthy life? In this module we will answer all these questions and much more! |
| Eating and Meals: Supporting Clients With Special Dietary Needs | Online | English | 2 | In this course, you will learn how to support clients with special dietary needs. You will learn food handling best practices. You will also learn specific support practices for clients with food allergies and difficulty swallowing. You will learn about common medical conditions that require a special diet. You will learn about preparing meals based on the client’s needs and preferences. |
| Emergency Care and Disaster Preparedness | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | Learn how to recognize and respond to medical emergencies and disasters. |
| Emergency Preparedness: Addressing Trauma After Climate Changed-Related Events | Online | Arabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese | 2 | In this course, you will learn about emotional, physical, psychological, and secondary trauma, its symptoms, its potential causes and ways to manage stress. |
| Emergency Preparedness: Climate Change and Its Connection to Care | Online | Arabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese | 2 | In this course, you will learn about the causes and effects of climate change, air pollution and climate change mitigation and adaptation. |
| Emergency Preparedness: Climate Change Vulnerability and Adaptation | Online | Arabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese | 2 | In this course, the learner will learn about the climate change vulnerability and adaptation. |
| Emergency Preparedness: Climate Change, Planning, and Resilience | Online | Arabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese | 2 | In this course, the learner will examine how planning for climate change helps in resilience. |
| Emergency Preparedness: Communication for Climate Change-Related and Other Emergencies | Online | Arabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese | 2 | In this course, you will learn about communication plans needed during emergencies. |
| Emergency Preparedness: Protective Actions for Climate Change-Related and Other Emergencies | Online | Arabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese | 2 | In this course, you will learn about common emergencies, sheltering and evacuation, safety measures for specific emergencies, rescue techniques and climate anxiety. |
| Employment | Online | English | 2.5 | Paid employment is simply not given the priority that it deserves. This module aims to inspire change. The module begins by providing some background to the historical and present-day barriers to employment, before reviewing in some detail the importance of employment. The core of this module details the common best practice supports that can be offered to help people to prepare for employment. The remainder of the module then divides its attention between examining both the supported and customized approaches to employment. |
| End of Life Care | Online | English | 2 | This course will help you recognize and support the grief process, understand and adapt to the different feelings and attitudes about death, identify basic guidelines in caring for a dying client, and recognize how to treat the client and their family with dignity. |
| Environmental Sensitivities | Online | English | 1 | This course will help you collaborate with the client to utilize environmental control measures and reduce exposure to allergies and triggers. |
| Epilepsy | Online | English | 2 | The presence of an intellectual disability and epilepsy poses unique and significant challenges. With the help of leading thinkers and people with personal experience this module will help you to better understand what epilepsy is, how it affects people and what you can do to best assist those you support. |
| Family Boundaries | Online | English | 2 | Learn about family boundaries and examine topics such as caring for a family member or loved one and dialectical thinking. You are provided with resources to identify boundary ambiguity and techniques to establish and maintain healthy boundaries. |
| Fetal Alcohol Spectrum Disorder (FASD) Supporting Success | Online | English | 2 | Historically many people with Fetal Alcohol Spectrum Disorder, also known as FASD have not been understood or properly supported. This module will provide you with information and basic, practical adjustments that can lead to good lives for those you support who live with FASD. |
| Food Allergies and Sensitivities | Online | English | 2 | This course describes allergy-safe food zones in the home and the many types of food allergies and sensitivities. You are provided with resources and techniques to identify allergens on food labels, avoid cross-contamination, and prepare and serve food in an allergy-safe zone. |
| Future Care Planning for Parent Providers | Online | English | 2 | In this course, you will learn how to build a future care plan that will ensure ongoing support for the client. You will also learn about the challenges faced by parent providers and how aging affects their caregiving. You will learn how to write a letter of intent and collaborate with the care team to coordinate services. You will also learn about the importance of self-care for parent providers. |
| Growing Older | Online | English | 2.5 | It can be easy to miss the changes that are happening in the life of someone you support as they grow older, and they may find it difficult to tell you. This module will help you to keep in touch with the changes that may be happening, the implications of these changes and what you can do to help people live a healthy and meaningful life, as they grow older. |
| Health and Safety | Online | English | 1.5 | Warning. Slightly inspirational health and safety training! The words ‘inspirational’ and ‘health and safety’ may not sit easily together. But not many Health and Safety training courses feature contributions from leading thinkers like Dave Hingsburger, David Pitonyak, Dave Hasbury, and John Raffaele. This module will help to meet your regulatory requirements and because it is 100% dedicated to our field of work, it might just change the way you think about health and safety training. |
| Improving Time Management Skills | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 2 | Practice techniques and strategies to better manage and prioritize your time, including time spent supporting clients. |
| Infection Control and Bloodborne Pathogens | Online | English | 1 | Written by Robin Dewy, this module has been created so you can understand the ways in which you may, through your work, become exposed to infectious diseases and how you can protect yourself. Importantly we also explore how you can teach the people you support how to protect themselves from getting or spreading infectious diseases too. |
| Influenza (The Flu) | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | Learn to tell the differences between cold and flu symptoms, how to identify who is at a higher risk of flu-related complications, and what the emergency warning signs are of the flu. You will learn infection control practices and how to create a comfortable environment for clients who are sick. |
| Insect Bite and Infestation Safety | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | Insect infestations are a common issue caregivers encounter while caring for clients. Learn how to help prevent adverse reactions from a bite or sting and how to keep yourself safe while working in an insect-infested environment. |
| Intensive Interaction | Online | English | 2 | Intensive Interaction is a practical and straightforward approach for people who have autism, severe intellectual disabilities and profound and multiple intellectual disabilities. For these people who are still at early levels of development as communicators, Intensive Interaction progresses their abilities to interact, connect, and communicate with the people around them. |
| Introduction to Caring for LGBTQ+ Clients | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 1 | Learn about the care needs of LGBTQ+ clients and how to provide affirming care for these clients. |
| Introduction to Dementia | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 1 | Learn about the different types of dementia, signs and symptoms at different stages, and the difference between delirium and dementia. You will also learn about common challenges a person with dementia may face. |
| Introduction to Rheumatoid Arthritis | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 1 | Learn about the signs and symptoms of rheumatoid arthritis. You will also learn best practices to support a client in treatment for rheumatoid arthritis. |
| Language and Learning Disorder in Children With IDDs | Online | English | 1 | In this course, you will learn about the care needs of children with IDDs who have language and learning disorders. You will learn the best practices for supporting children with language and learning disorders. |
| Little Things: Strategies To Be A Better Worker | Online | English | 1.5 | The little things aren’t little at all. They’re what turn good support into great support. Because small actions make a big difference. Little Things is packed with practical strategies to help you become a better support worker. Because it’s not just about the big tasks—it’s about the moments that truly matter. |
| Managing Compassion Fatigue | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 2 | This course provides information on the signs and symptoms of compassion fatigue by learning about the different phases of compassion fatigue and the best practices for addressing them. |
| Masks and N95 Respirators | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 1 | Learn about the different types of required respiratory protection needed and how to compare protective face coverings. Get best practices for using an N95 respirator and the importance of obtaining certified respiratory PPE. Lastly, you will have an opportunity to learn and identify the available respiratory PPE resources. |
| Me and Mine: Importance of Self | Online | English | 1.5 | Dave Hingsburger will change the way you think about your work and the way that you support people. ‘Me and Mine’ explores the importance of self and the need to help the people you support to develop a stronger sense of self. Why do the people you support try to please you? How do you control these people? How can you help people to build and defend their sense of self? All of these questions and many more will be explored and answered in this enlightening and groundbreaking module. |
| Medication Administration | Online | English | 1.5 | Great medication administration is much more than helping someone to physically take their medication. This module explains how you safely verify, store, document, track, observe, and monitor medication. But more than that, this module emphasizes a holistic approach that considers how you communicate with various healthcare providers, educate people so they better understand their medications, and foster the well-being and independence of people you assist. |
| Medication Assistance | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 2 | Learn the differences between medication assistance and medication administration and the best practices for medication storage. You will also learn how to apply the Five Rights, how to respond if a client refuses medication, and how to report medication-related concerns or errors. |
| Mental Health | Online | English | 2 | Mental health is health. Capturing the experience and perspectives of leading professionals and advocates, this module offers a comprehensive insight into mental health. Written by Yona Lunsky this module explores mental health, mental illness and what supporters can do to protect and promote the mental health of the people they assist. |
| Mental Health Support for Children With IDDs | Online | English | 1 | In this course, you will learn about common mental health conditions that affect children with IDDs. You will learn how to support children with IDDs who also have mental health conditions. You will learn how to respond to signs of worsening mental health conditions. |
| Mindful Eating | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 2 | Learn about mindfulness and how mindfulness influences eating. You will examine hunger through the lens of mindful eating and apply best practices of mindful eating. |
| Mindfulness, Awareness, and Self-Care | Online | English | 1.5 | This module will teach you that it’s possible to truly be present in the moment. You will learn to respond rather than react, to have more control of your emotions than they have of you, to access kindness and compassion, and treat others – even those you find difficult – with respect. How you take care of yourself affects not only your well-being, but also the well-being of others in your life, like the people you support and your coworkers. For this reason, “Self-Care” – the primary focus of this module – is about so much more than self! |
| Mold and Other Types of Fungi | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | Learn how to explain the effects of exposure to fungus and mold as well as ways to help support a client experiencing health problems due to mold. You will learn how to collaborate with the client to prevent and address mold problems and ways to help the client maintain a mold-free environment. |
| Multiple Sclerosis | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | Better understand the different types of multiple sclerosis (MS) and their effects by learning how to identify physical, cognitive, and mental health symptoms. You will also learn how to work with clients to help recognize symptom triggers and support their symptom management. |
| Nurse Delegation Core Self-Study & Test | In-person | English | 9 | Learn about the basics of nurse delegation, how to administer medication, and how to perform specific health care procedures. |
| Nurse Delegation Diabetes Self-Study & Test | In-person | English | 3 | You must complete the nurse delegation core exam before taking this course. In this course, you will learn about diabetes, different kinds of insulin, and how to safely inject insulin. |
| Opioids and Pain Management | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 2 | This course will provide an understanding of opioid medications for pain management, the risks associated with opioid use, and how to support clients in minimizing these risks. |
| Parkinson’s Disease | In-Person | Amharic, Chinese, English, Korean, Russian, Somali, Spanish, Vietnamese | 3 | In this course, you will learn about the signs and symptoms of Parkinson’s disease. You will also learn how Parkinson’s disease progresses and the disease’s risk factors. Finally, you will learn how to support a client with Parkinson’s with their treatment, symptom management, and activities of daily living (ADLs). |
| Person-Centered Approaches, Thinking, Planning | Online | English | 1.5 | With a series of short video presentations from the likes of Beth Mount, Jack Pearpoint, Patti Scott, Simon Duffy, and others, this module offers a stunningly unique opportunity to listen to, and learn from, some of the most forward-thinking professionals in our field today. This module inspires the user while clearly examining the detail and purpose of person-centered practice. |
| Person-Centered Care | Online | English | 2 | In this course, you will learn about the principles of person-centered care. This includes how it benefits the client, the client’s loved ones, and the caregiver. You will also learn how to use person-centered language. You will be able to work with the client to provide care based on things that are important to and for them. This includes their background, preferences, abilities, values, and goals. |
| Person-Centered, A Guide to Being | Online | English | 1.5 | Being person-centered helps you to learn about and understand the uniqueness of each person that you support. Being person-centered helps people to take control of their lives and make their own choices. By using practical approaches, explanations, strategies, and tools this module will help you to be person-centered. |
| Personal and Intimate Care | Online | English | 1.5 | If you provide personal and intimate care to people, it is essential that you complete this module so you can answer these questions: Why does it matter which way the toilet paper is positioned in the holder? How can people who do not use words to communicate make choices and be in control of the care they receive? How can a routine protect people with profound disabilities from potential abusers? |
| Pet Safety in a Client’s Home | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | Learn about basic safety precautions while working around dogs and cats in a client’s home. You will also learn how to respond to wounds caused by a dog or a cat. |
| Physical Supports for Cerebral Palsy | Online | Arabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese | 2 | This course focuses on the physical care needs of clients with cerebral palsy (CP). You will learn the physical symptoms of CP that clients may experience. You will learn strategies to help clients manage treatments and assistive devices. You will also learn ways to help clients with CP manage symptoms of common physical conditions. |
| Planning and Preparing for Mindful Meals | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | In this course, you will explore various methods for creating meals that are quick, within budgetary considerations, and appropriate for the client’s culture. |
| Post-Hospitalization Care | Online | English | 1 | In this course, you will learn about how to support a client during a care transition. You will learn how to help clients make a smooth transition to home care and how to determine what is within the caregiver’s scope of practice. You will also learn best practices for supporting clients with a variety of post-hospitalization care needs. |
| Post-Traumatic Stress Disorder (PTSD) | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 3 | Learn how to report signs and symptoms of post-traumatic stress disorder (PTSD), how to report changes from baseline, and how to use appropriate measures to support and collaborate with a client. You will also learn how to use appropriate measures in suicide prevention and will be provided with help resources for clients. |
| Postsurgical Care | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 3 | Learn how to collaborate with a client after they have a surgical procedure to reduce the chance of developing respiratory tract infections, constipation, surgical site infections, and blood clots. You will also learn how to support a post-surgical client in managing their pain and how to appropriately respond to emergencies. |
| Practical Approaches for Caring for Clients With Anxiety | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 2 | This course provides information about the signs and symptoms of anxiety disorders in clients. You will learn how to recognize and report these symptoms and will learn about available resources and measures to help support a client with anxiety. |
| Practical Approaches to Caring for Clients With Depression | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 2 | Learn about the signs and symptoms of depression in clients, how to recognize and report these symptoms, available resources, and supportive measures to help clients with depression. |
| Prader-Willi Syndrome | Online | English | 2 | This module will provide you with the extensive information about Prader-Willi syndrome and to give you strategies to effectively support people who have Prader-Willi syndrome. This module features presentations from Patrice Carroll, Lauren Baletsa, Patricia Morgan, Gina Sheehan and Kristen Fichtner. |
| Preventing Accidents in the Home | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 1 | Learn how to help a client prevent falls and poisoning in the home and, how to help a client prevent burns and other accidents in the home. |
| Preventing Stigma Associated With COVID-19 | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | This course provides information about stigma related to COVID-19 and how to prevent and respond to it. |
| Professional Boundaries | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | This course provides information on maintaining professional boundaries while working with clients. |
| Profound and Complex Disabilities | Online | English | 2.5 | The needs of people with profound and complex disabilities are often neglected. This module changes that. Built in collaboration with leading experts, it uses personal experiences, storytelling and practical and straightforward advice to bring a special focus to the needs of these people, so that you can directly impact the quality of their lives. |
| Providing Care Using a Person-Centered Approach | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | Learn how to identify the skills related to a person-centered approach. You will determine what is important for a consumer/client to inform their caregiving, identify key information needed to create a one-page profile, and analyze the importance of a one-page profile in supporting the consumer/client. |
| Recognizing and Reporting Consumer Abuse, Neglect, and Financial Exploitation | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | Learn how to recognize and report consumer/client abuse, neglect, and financial exploitation. |
| Reducing the Spread of Infection Through Standard Precautions | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | This course will review risks of infection and how to safely clean equipment and handle waste. |
| Renal Conditions in Children | Online | English | 1 | In this course, you will learn how to support young clients with renal conditions. You will also learn strategies to support young clients who have renal conditions and intellectual and developmental disabilities (IDDs). |
| Schizophrenia | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | Learn about the signs and symptoms of schizophrenia, common misconceptions about schizophrenia, and how to communicate appropriately with a client with schizophrenia. You will also learn best practices to support a client with schizophrenia and how to report worsening symptoms. |
| Seizures and Epilepsy | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | Learn about the types and signs of seizures, as well as how to support a client who has a seizure. You will also learn about the effects of epilepsy and ways to support a client with epilepsy. |
| Sexuality and Relationships | Online | English | 2.5 | This module is written by, and also features a range of short films with internationally acclaimed author and lecturer Dave Hingsburger. Dave uses a light and refreshing conversational style to introduce learners to sexuality and relationships. |
| Shingles | Online | Arabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese | 1 | In this course, you will learn how the varicella-zoster virus (VZV) spreads, its risk factors, and signs and symptoms of shingles. You will also learn how to identify potential complications from shingles and possible emotional effects of shingles on clients. You will also learn how to support a client with shingles and how to prevent VZV spread while caring for someone with shingles. |
| Social and Emotional Support for Clients at the End of Life | Online | English | 2.5 | End of life care. It’s not part of the job description, it’s not part of what you are told you are going to do when you become a support worker. In this module, you will learn what to expect when someone is going to die and what your role is. You can do end of life care and it is a massive privilege! |
| Social and Emotional Support for Clients With Cerebral Palsy | Online | English | 2 | In this course, you will learn about the types of cerebral palsy. You will also learn about how cerebral palsy affects social and emotional development. You will learn best practices to provide social and emotional support. You will learn to promote a client’s independence. |
| Stroke | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 3 | Learn about the effects of a stroke and best practices to support a client experiencing the cognitive, emotional, behavioral, and physical effects. Wou will learn how to respond to signs and symptoms and how to collaborate with a client to follow lifestyle changes that can prevent stroke. |
| Substance Misuse | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 3 | Learn how to identify signs of substance misuse and how to provide support for a client who is misusing substances. |
| Supporting a Client Using Telehealth Services | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 1 | Learn how telehealth works, the benefits and limitations of telehealth, and how to support a client who uses the services. |
| Supporting a Client With Dementia | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | Learn what person-centered care is and how to use it to support a client with dementia. You will also learn about resources to help a client with dementia. |
| Supporting a Client With Hearing Loss | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 2 | This course provides the skills needed to support a client with hearing loss, including reporting signs of hearing loss in a client, communicating with a client who has hearing loss, and supporting a client who uses hearing aids or other devices/technologies. You will also learn to assist a client in preparing for their first audiology appointment. By the end of the course, you will be able to utilize best practices to prevent hearing loss and find the best resources to help clients with hearing loss. |
| Supporting a Client With Rheumatoid Arthritis | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 1 | Learn how to support a client with rheumatoid arthritis manage their daily activities, how to report changes from baseline, and what resources are available to them. |
| Supporting and Understanding Communication | Online | English | 2.5 | Communication is the most complex human skill. It is the way we understand the world, express ourselves as individuals, make choices, develop relationships, build trust and control our lives. In this module, the renowned speech and language specialist, Sue Thurman, provides a comprehensive and straightforward introduction to the subject. |
| Supporting Self-Advocacy: Helping People Speak Up, Make Choices, and Stay in Control | Online | English | 4 | This course helps caregivers support individuals in speaking up for themselves, especially in healthcare settings and everyday decision-making. Participants will learn how to encourage self-advocacy, assist with preparing for medical appointments, and promote safe, supported decision-making. The training emphasizes the importance of personal control, partnership, and helping people live as full citizens with dignity and choice. |
| Supporting Transgender Clients | Online | English | 1 | In this course, you will learn about the unique care needs of transgender clients. You will learn how to support these clients using supportive and affirming practices. You will learn about supporting a client’s emotional and mental health needs. You will also learn best practices for supporting transgender clients with personal care tasks. |
| Supporting Young Consumers | Online | English | 1 | This course will provide information on young consumers/clients so you can better support child and young adult consumers/clients. |
| The Fatal Five: Preventable Causes of Death for People with I/DD | Online | English | 2 | This module focuses on the five most common preventable causes of death for people with intellectual and developmental disabilities: aspiration, constipation, dehydration, seizures, and sepsis. The module emphasizes the importance of understanding an individual’s baseline, or their typical behavior when healthy, to recognize subtle changes that could indicate a developing health problem. By recognizing these changes and advocating with and for people, support staff can ensure early intervention prevents these manageable conditions from escalating into life-threatening situations. |
| Tools for Calm (!) | Webinar | English | 6 | This course covers practical cognitive tools and skills caregivers can integrate into their daily activities to increase mindfulness. This increased awareness helps caregivers better cope with stress and anxiety, more effectively manage intense situations, and improve their efficacy as caregivers. |
| Trauma Informed Care: For People with Disabilities | Online | English | 1.5 | Repeated exposure to abuse, social exclusion and rejection has had a devastating effect on the people we support. Trauma affects the way brains develop and function and leaves a lasting impression. This module will help you to understand the biology of trauma. This module will help you to be able to recognize and most importantly support and heal the trauma so many people have experienced. |
| Trauma-Informed Care | Online | Arabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese | 1 | This course teaches you about trauma, its effects on people, best practices for using a trauma-informed approach to build trust and safety with clients, and strategies for self-care and managing stress when working with those affected by trauma. |
| Traumatic Brain Injury | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | In this course, you will learn about the effects of traumatic brain injury and how to support a client affected by traumatic brain injury. |
| Understanding and Promoting Rights | Online | English | 3.5 | This module presents a clear and matter-of-fact approach to the rights of the people we support. Beyond describing and defining rights, this module gives the user first-hand knowledge and expertise on how to maintain and promote the rights of the person they support. |
| Understanding Basic Medical Terminology | Online | Chinese, English, Korean, Russian, Spanish, Vietnamese | 1 | This course explains common word parts used in medical terminology. You will practice translating medical terminology and abbreviations into plain language. |
| Understanding Racial Harassment | In-Person | Amharic, Chinese, English, Korean, Russian, Somali, Spanish, Vietnamese | 3 | Learn what racial harassment is and how it affects both clients and caregivers. Explore strategies for responding in different situations, how to report incidents, and ways to work with others to prevent harassment. You’ll also learn about emotional health resources available for support. |
| Vaccines | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 1 | Learn about the importance of getting vaccinated, the safety and effectiveness of vaccines, and the requirements associated with getting vaccinated. |
| Valued Social Roles | Online | English | 2.5 | This module is written by Marc Tumeinski from the Social Role Valorization (SRV) Implementation project. Marc uses his intimate knowledge of SRV to help support professionals to reflect on both the barriers to the “Good Things of Life” and how valued social roles may help the people we support to have greater access to these good things. |
| Vicarious Trauma | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | Learn about the potential risks associated with vicarious trauma, how to report your own signs and symptoms, appropriate strategies to manage vicarious trauma, and how to protect yourself. |
| Visual Health | In-person or Online | Amharic, Arabic, Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 3 | In this course, you will learn about basic eye anatomy, visual function, and how visual health can affect the client’s overall well-being. You will also learn about common eye conditions. Finally, you will learn how to support clients with eye conditions while maintaining visual health and safety. |
| Working on the Inside: Understanding the Impact of Your Role | Online | English | 1.5 | In this module Kate Fulton explores how we can move beyond fancy paperwork and checklists. Through her extensive work with people and families Kate has developed an intimate understanding of the qualities, skills and attitudes that build personal resilience, compassion and capacity. Users will learn about the importance of being present, intentions, beliefs, being positive, seeing possibility, and understanding the impact of their role. |
| Workplace Injuries | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 2 | Learn the importance of recognizing and addressing workplace injuries, using first aid responses for common workplace injuries, and reporting workplace injuries. You will also receive resources to help address and report workplace injuries. |
| Workplace Violence | Online | Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese | 3 | Learn the importance of addressing violence in the workplace, how to use strategies to protect and deter potential violent behavior in a client’s home, and how to use strategies to respond to verbal abuse and warning signs of physical violence. You will also learn the appropriate action to take when witnessing violence. |