Course NameFormatLanguageCredit HoursDescription
Accident PreventionOnlineEnglish1This course explains common risk factors for falls, burns, and poison and shows prevention practices that will help minimize the risk of accidents to you and the client.
Addressing Sexual Harassment (!)In-PersonAmharic, Chinese, English, Korean, Russian, Somali, Spanish, Vietnamese3Learn how to recognize and respond to sexual harassment in the workplace, ways to reduce the risk of sexual harassment, strategies to address sexual harassment as it is happening, and what to do after witnessing or experiencing sexual harassment.
ADL Support for Clients With IDDsOnlineChinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese1Learn about challenges related to activities of daily living (ADLs) and instrumental activities of daily living (IADLs) with clients who have intellectual or developmental disabilities (IDDs). You will also learn how to support clients with IDDs and promote independence when performing ADLs and IADLs.
Alcohol MisuseOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Learn about the negative effects, as well as how to report signs, of alcohol misuse. Understand how to safeguard yourself if a client misuses alcohol and what resources are available to help them. This course will also describe best practices to support a client with the effects of intoxication, challenges related to long-term alcohol misuse, and problems with mixing alcohol with medications.
Assertive CommunicationOnlineChinese, English, Korean, Russian, Spanish, Vietnamese3Learn about assertive and nonassertive communication styles and how assertive communication helps on the job. You will also learn to use nonverbal and verbal assertive communication techniques to protect against unwanted behaviors.
Cardiovascular HealthIn-Person
or Online
Amharic, Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese3Learn about the function of the cardiovascular system, common cardiovascular conditions, how to help clients address risks and maintain heart health, and ways to support the client during a cardiovascular emergency.
Caring for a Client Who Communicates NonverballyIn-Person
or Online
Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese3Learn how to provide care for clients who communicate nonverbally. You will learn: reasons a client may communicate nonverbally, best practices for forming relationships with clients, some of the resources available to help a client communicate their needs, how to recognize challenges unique to people who communicate nonverbally for various reasons, how to address those challenges, and how to support and calm clients when challenges lead to agitation.
Caring for a Client With a Terminal IllnessIn-Person
or Online
Amharic, English, Korean, Russian, Chinese, Somali, Spanish, Ukrainian, Vietnamese3Learn how to support the physical and emotional needs of a client with a terminal illness. You will learn how to support a client who is in end-of-life care, strategies for dealing with grief, and supporting others who are grieving. You will learn about the medical, legal, and financial planning issues that a client with a terminal illness may experience.
Caring for a Client With ObesityOnlineChinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese2Learn about the care needs of clients with obesity, how to support a client who is following treatment guidelines, how to provide bias-free care, and how to assist with skin care and personal hygiene, as well as repositioning, transferring, and mobility.
Caring for Clients With AutismOnlineChinese, English, Korean, Russian, Spanish, Vietnamese4This course provides information on assisting a client with autism. You will learn how to report changes from baseline, how to use appropriate strategies to communicate, and how to use appropriate measures to support a client with autism.
Caring for Clients With Bipolar DisorderOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Learn how to report signs and symptoms of bipolar disorder, how to report changes from baseline, and how to use appropriate measures to support a client with bipolar disorder. You will also learn about the appropriate measures to help aid in suicide prevention and will be provided bipolar disorder support resources.
Chronic Kidney DiseaseIn-person or OnlineAmharic, Arabic, Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese3In this course, you will learn about how to help clients with chronic kidney disease. You will also learn how to collaborate with the client to prevent chronic kidney disease. Furthermore, you will learn about common symptoms and complications of chronic kidney disease. In addition, you will learn how to support a client with chronic kidney disease with their treatments and nutrition plans.
Climate Change: Extreme HeatOnlineChinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese1Learn how extreme heat caused by climate change affects clients, how to help clients prepare for extreme heat, and how to support clients during extreme heat events.
Climate Change: Extreme PrecipitationOnlineArabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese2In this course, you will learn about the short- and long-term effects of extreme precipitation. You will also learn how to prepare for extreme precipitation events. You will learn how to take
steps to prevent water damage. In addition, you will learn how to help a client during emergencies caused by extreme precipitation events.
Communicating With Clients Who Have DementiaOnlineChinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese2Learn the importance of communicating effectively and respectfully with clients who have dementia and how to use verbal and nonverbal communication strategies.
Communicating With Clients With Cognitive Disabilities (CCS)In-person
or Webinar
English, Korean, Russian, Spanish, Vietnamese3This course focuses on understanding what a cognitive disability is and how cognitive disability can affect communication. You will learn effective communication strategies to support clients who are cognitively disabled.
Control and Prevent Insect InfestationsOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1This course provides information on how to collaborate with a client to control and prevent insect infestations. You will learn how to recognize an insect infestation and how to collaborate with a client to implement control and prevention methods.
COVID-19 and Caregiver Self-CareOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Review the importance of self-care during the COVID-19 pandemic, including managing the short-term and long-term challenges for caregivers. You will also review activities and techniques to relieve stress and to incorporate self-care into your everyday life.
Cultural HumilityOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1This course provides information on cultural humility and diversity. Learn about the facets of cultural humility, how to communicate with clients to support their cultural values, what implicit and explicit biases are, and ways to recognize and modify your own bias.
Customer Service in Home CareIn-Person or WebinarRussian, Spanish, Vietnamese3This course focuses on understating the importance of good customer service in Home Care.
Students will learn what is considered good customer service and how it is applied in the Home
Care profession.
Diabetes Care (!)In-personChinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese3Learn about the different types of diabetes, what the symptoms are, and how to help clients manage their symptoms. You will also learn methods for preventing the development or worsening of diabetes.
Emergency Care and Disaster PreparednessOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Learn how to recognize and respond to medical emergencies and disasters.
End of Life CareOnlineEnglish2This course will help you recognize and support the grief process, understand and adapt to the different feelings and attitudes about death, identify basic guidelines in caring for a dying client, and recognize how to treat the client and their family with dignity.
Environmental SensitivitiesOnlineEnglish1This course will help you collaborate with the client to utilize environmental control measures and reduce exposure to allergies and triggers.
Family BoundariesOnlineEnglish2Learn about family boundaries and examine topics such as caring for a family member or loved one and dialectical thinking. You are provided with resources to identify boundary ambiguity and techniques to establish and maintain healthy boundaries.
Food Allergies and SensitivitiesOnlineEnglish2This course describes allergy-safe food zones in the home and the many types of food allergies and sensitivities. You are provided with resources and techniques to identify allergens on food labels, avoid cross-contamination, and prepare and serve food in an allergy-safe zone.
Improving Time Management SkillsOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Practice techniques and strategies to better manage and prioritize your time, including time spent supporting clients.
Influenza (The Flu)OnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Learn to tell the differences between cold and flu symptoms, how to identify who is at a higher risk of flu-related complications, and what the emergency warning signs are of the flu. You will learn infection control practices and how to create a comfortable environment for clients who are sick.
Insect Bite and Infestation SafetyOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Insect infestations are a common issue caregivers encounter while caring for clients. Learn how to help prevent adverse reactions from a bite or sting and how to keep yourself safe while working in an insect-infested environment.
Introduction to Caring for LGBTQ+ ClientsOnlineChinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese1Learn about the care needs of LGBTQ+ clients and how to provide affirming care for these clients.
Introduction to DementiaOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Learn about the different types of dementia, signs and symptoms at different stages, and the difference between delirium and dementia. You will also learn about common challenges a person with dementia may face.
Introduction to Rheumatoid ArthritisOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Learn about the signs and symptoms of rheumatoid arthritis. You will also learn best practices to support a client in treatment for rheumatoid arthritis.
Managing Compassion FatigueOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2This course provides information on the signs and symptoms of compassion fatigue by learning about the different phases of compassion fatigue and the best practices for addressing them.
Masks and N95 RespiratorsOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Learn about the different types of required respiratory protection needed and how to compare protective face coverings. Get best practices for using an N95 respirator and the importance of obtaining certified respiratory PPE. Lastly, you will have an opportunity to learn and identify the available respiratory PPE resources.
Medication AssistanceOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Learn the differences between medication assistance and medication administration and the best practices for medication storage. You will also learn how to apply the Five Rights, how to respond if a client refuses medication, and how to report medication-related concerns or errors.
Mindful EatingOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Learn about mindfulness and how mindfulness influences eating. You will examine hunger through the lens of mindful eating and apply best practices of mindful eating.
Mold and Other Types of FungiOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Learn how to explain the effects of exposure to fungus and mold as well as ways to help support a client experiencing health problems due to mold. You will learn how to collaborate with the client to prevent and address mold problems and ways to help the client maintain a mold-free environment.
Multiple SclerosisOnlineChinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese2Better understand the different types of multiple sclerosis (MS) and their effects by learning how to identify physical, cognitive, and mental health symptoms. You will also learn how to work with clients to help recognize symptom triggers and support their symptom management.
Nurse Delegation Core Self-Study & Test (!)In-personEnglish*9Learn about the basics of nurse delegation, how to administer medication, and how to perform specific health care procedures.
Nurse Delegation Diabetes Self-Study & Test (!)In-personEnglish*3You must complete the nurse delegation core exam before taking this course.
In this course, you will learn about diabetes, different kinds of insulin, and how to safely inject insulin.
Opioids and Pain ManagementOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2This course will provide an understanding of opioid medications for pain management, the risks associated with opioid use, and how to support clients in minimizing these risks.
Parkinson’s Disease (!)In-PersonAmharic, Chinese, English, Korean, Russian, Somali, Spanish, Vietnamese3In this course, you will learn about the signs and symptoms of Parkinson’s disease. You will
also learn how Parkinson’s disease progresses and the disease’s risk factors. Finally, you will learn how to support a client with Parkinson’s with their treatment, symptom management, and activities of daily living (ADLs).
Pet Safety in a Client’s HomeOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Learn about basic safety precautions while working around dogs and cats in a client’s home. You will also learn how to respond to wounds caused by a dog or a cat.
Physical Supports for Cerebral PalsyOnlineArabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese2This course focuses on the physical care needs of clients with cerebral palsy (CP). You will learn the physical symptoms of CP that clients may experience. You will learn strategies to help clients manage treatments and assistive devices. You will also learn ways to help clients with CP manage symptoms of common physical conditions.
Planning and Preparing for Mindful MealsOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Explore various methods for creating meals that are quick, within budgetary considerations, and appropriate for the client’s culture.
Post-Traumatic Stress Disorder (PTSD)OnlineChinese, English, Korean, Russian, Spanish, Vietnamese3Learn how to report signs and symptoms of post-traumatic stress disorder (PTSD), how to report changes from baseline, and how to use appropriate measures to support and collaborate with a client. You will also learn how to use appropriate measures in suicide prevention and will be provided with help resources for clients.
Postsurgical CareOnlineChinese, English, Korean, Russian, Spanish, Vietnamese3Learn how to collaborate with a client after they have a surgical procedure to reduce the chance of developing respiratory tract infections, constipation, surgical site infections, and blood clots. You will also learn how to support a post-surgical client in managing their pain and how to appropriately respond to emergencies.
Practical Approaches for Caring for Clients With AnxietyOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2This course provides information about the signs and symptoms of anxiety disorders in clients. You will learn how to recognize and report these symptoms and will learn about available resources and measures to help support a client with anxiety.
Practical Approaches to Caring for
Clients With Depression
OnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Learn about the signs and symptoms of depression in clients, how to recognize and report these symptoms, available resources, and supportive measures to help clients with depression.
Preventing Accidents in the HomeOnlineChinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese1Learn how to help a client prevent falls and poisoning in the home and, how to help a client prevent burns and other accidents in the home.
Preventing Stigma Associated With COVID-19OnlineChinese, English, Korean, Russian, Spanish, Vietnamese1This course provides information about stigma related to COVID-19 and how to prevent and respond to it.
Professional BoundariesOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1This course provides information on maintaining professional boundaries while working with clients.
Providing Care Using a Person-Centered ApproachOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Learn how to identify the skills related to a person-centered approach. You will determine what is important for a consumer/client to inform their caregiving, identify key information needed to create a one-page profile, and analyze the importance of a one-page profile in supporting the consumer/client.
Recognizing and Reporting Consumer Abuse, Neglect, and Financial ExploitationOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Learn how to recognize and report consumer/client abuse, neglect, and financial exploitation.
Reducing the Spread of Infection Through Standard PrecautionsOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1This course will review risks of infection and how to safely clean equipment and handle waste.
SchizophreniaOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Learn about the signs and symptoms of schizophrenia, common misconceptions about schizophrenia, and how to communicate appropriately with a client with schizophrenia. You will also learn best practices to support a client with schizophrenia and how to report worsening symptoms.
Seizures and EpilepsyOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Learn about the types and signs of seizures, as well as how to support a client who has a seizure. You will also learn about the effects of epilepsy and ways to support a client with epilepsy.
ShinglesOnlineArabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese1In this course, you will learn how the varicella-zoster virus (VZV) spreads, its risk factors, and signs and symptoms of shingles. You will also learn how to identify potential complications from shingles and possible emotional effects of shingles on clients. You will also learn how to support a client with shingles and how to prevent VZV spread while caring for someone with shingles.
Social Support for Clients With Intellectual and Developmental Disabilities (!)In-personChinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese3Learn about the social barriers clients with intellectual and developmental disabilities (IDD) may face, how to support clients with IDD using communication and positive behavior, and the decision-making process for clients with IDD.
StrokeOnlineChinese, English, Korean, Russian, Spanish, Vietnamese3Learn about the effects of a stroke and best practices to support a client experiencing the cognitive, emotional, behavioral, and physical effects. Wou will learn how to respond to signs and symptoms and how to collaborate with a client to follow lifestyle changes that can prevent stroke.
Substance MisuseOnlineChinese, English, Korean, Russian, Spanish, Vietnamese3Learn how to identify signs of substance misuse and how to provide support for a client who is misusing substances.
Supporting a Client Using Telehealth ServicesOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Learn how telehealth works, the benefits and limitations of telehealth, and how to support a client who uses the services.
Supporting a Client With DementiaOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Learn what person-centered care is and how to use it to support a client with dementia. You will also learn about resources to help a client with dementia.
Supporting a Client With Rheumatoid ArthritisOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Learn how to support a client with rheumatoid arthritis manage their daily activities, how to report changes from baseline, and what resources are available to them.
Supporting Clients with IncontinenceIn-Person or WebinarRussian, Spanish, Vietnamese3This course focuses on the knowledge and skills required to support a client needing assistance
with incontinence care. Caregivers will learn guidelines for how to support the client and how
to provide the skill. Caregivers will have an opportunity to apply and demonstrate the
knowledge and skills learned in the class.
Supporting Clients’ GI HealthIn-Person or WebinarRussian, Spanish, Vietnamese3This class focuses on understanding the importance of maintaining a healthy Gastrointestinal
System. Students will learn what the GI system does, common disorders and ways to support a
healthy GI system.
Supporting Young ConsumersOnlineEnglish1This course will provide information on young consumers/clients so you can better support child and young adult consumers/clients.
The Dangers of FoodIn-Person or WebinarRussian, Spanish, Vietnamese3This course focuses on understanding the dangers present from the foods we eat. Caregivers
will be able to use the information learned to encourage good nutrition and avoid health
complications caused by eating inadequate nutrients, foods we should not consume and foods
contaminated with germs that could make one ill.
Tools for Calm (!)WebinarEnglish6This course covers practical cognitive tools and skills caregivers can integrate into their daily activities to increase mindfulness. This increased awareness helps caregivers better cope with stress and anxiety, more effectively manage intense situations, and improve their efficacy as caregivers.
Trauma Informed CareOnlineArabic, Chinese, English, Korean, Russian, Spanish, Ukrainian, Vietnamese1This course teaches you about trauma, its effects on people, best practices for using a trauma-informed approach to build trust and safety with clients, and strategies for self-care and managing stress when working with those affected by trauma.
Traumatic Brain InjuryOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2In this course, you will learn about the effects of traumatic brain injury and how to support a client affected by traumatic brain injury.
Understand Basic Medical TerminologyOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1This course explains common word parts used in medical terminology. You will practice translating medical terminology and abbreviations into plain language.
Understanding Racial Harassment (!)In-PersonAmharic, Chinese, English, Korean, Russian, Somali, Spanish, Vietnamese3Learn what racial harassment is and how it affects both clients and caregivers. Explore strategies for responding in different situations, how to report incidents, and ways to work with others to prevent harassment. You’ll also learn about emotional health resources available for support.
VaccinesOnlineChinese, English, Korean, Russian, Spanish, Vietnamese1Learn about the importance of getting vaccinated, the safety and effectiveness of vaccines, and the requirements associated with getting vaccinated.
Vicarious TraumaOnlineChinese, English, Korean, Russian, Spanish, Vietnamese2Learn about the potential risks associated with vicarious trauma, how to report your own signs and symptoms, appropriate strategies to manage vicarious trauma, and how to protect yourself.
Visual HealthIn-person or OnlineAmharic, Arabic, Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese3In this course, you will learn about basic eye anatomy, visual function, and how visual health can affect the client’s overall well-being. You will also learn about common eye conditions. Finally, you will learn how to support clients with eye conditions while maintaining visual health and safety.
Workplace InjuriesOnlineChinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese2Learn the importance of recognizing and addressing workplace injuries, using first aid responses for common workplace injuries, and reporting workplace injuries. You will also receive resources to help address and report workplace injuries.
Workplace ViolenceIn-person
or Online
Chinese, English, Korean, Russian, Somali, Spanish, Ukrainian, Vietnamese3Learn the importance of addressing violence in the workplace, how to use strategies to protect and deter potential violent behavior in a client’s home, and how to use strategies to respond to verbal abuse and warning signs of physical violence. You will also learn the appropriate action to take when witnessing violence.

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Member Resource Center (MRC) will be closed from December 24 – January 1.

If you have questions about enrolling or completing your training, contact the MRC before they are closed. The MRC will reopen on January 2. 

Note: Contact your employer for questions about your training requirement, pay or deadline.

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Make the most of your learning benefits. Read about this year’s Continuing Education new online courses or explore your learning support options.

Caregiver Learning Center System Maintenance

June 6 (Thursday) – June 10 (Monday)

You can log in, enroll and take your training in the Caregiver Learning Center during this time. 

If you complete training during the System Maintenance, it will be sent to your employer after June 10. 

Please contact your employer if you have questions about your training requirement, deadline or payment.