- Learning
Take Your Care Further with Advanced Training
Strengthen your essential caregiving interpersonal skills through Advanced Training!
Advanced Training is designed to give you more skills and techniques for providing care for clients with complex needs. You can build on your care knowledge and skills with topics like problem-solving, de-escalation, treatment and care plans, medication management, health literacy and client engagement.
Advanced Training will soon offer 2 specialized course options! Behavioral Health is available this Spring 2025 for enrollment and Holistic Health will be available Fall 2025.
How Advanced Training Helped Sheila
“The training gave me better tools to communicate my thoughts and better ways to de-escalate [situations]…The behavior-modification techniques I learned were not just for my client; they were for myself.”
Sheila D.
Advanced Home Care Aide Specialist
Sheila has been working as a caregiver for over 40 years. Before Advanced Training, she often ran into issues with her client’s medication. Issues such as delayed prescription filling and struggles with correct dosages were causing problems and creating stress for Sheila. Her client also struggled with healthy eating and exercising, which contributed to a lot of stress and anxiety for the client.
Sheila found ways to deal with these issues in Advanced Training, learning new skills to encourage positive changes and help with medication management. She also learned how to navigate health literacy and empower her client to engage more in their own health choices. These new techniques were able to be put to use immediately, giving new solutions for existing issues.
Since making these changes, Sheila’s job satisfaction has improved and her client is doing much better. Completing Advanced Training also earned Sheila a raise.*
*Any questions about getting paid for training time or pay differentials should be directed to your employer. View the current Collective Bargaining Agreements (CBA).
2 New Advanced Training Options
With the 2 new Advanced Training options, you can now select the course path that best supports the needs of your client.
Behavioral Health: Available for enrollment Spring 2025 | Holistic Health: Available for enrollment Fall 2025 |
|---|---|
Gain additional expertise in supporting clients with complex behavioral needs. Topics include:
| Learn additional ways to support clients with chronic conditions that can often lead to hospitalization. Topics include:
|
Eligibility and Enrollment
You and your client need to meet eligibility requirements to take Advanced Training. Your employer can confirm eligibility.
If you are eligible, please enroll based on your employer:
- Agency Providers (APs): contact your agency to enroll.
- Individual Providers (IPs): call the Member Resource Center (MRC) at 1-866-371-3200 or email mrc@myseiubenefits.org.
Have Questions?
If you have questions about enrolling and completing Advanced Training including the different course options:
- Individual Providers (IPs): contact the MRC.
- Agency Providers (APs): contact your employer.
